Condo Del Mar Reservation Service, is an travel accommodation and hospitality service established to connect travelers seeking accommodations on the east end of St. Thomas, Virgin Islands (US) to clean and stylish units at Sapphire Village Condominiums.
St. Thomas native; Melise Smith leads our all-star hospitality team. She has an extensive background in customer service and hospitality; as well as real estate sales and management. This combination of professional experiences enables her to deliver consistent service which will add value to your stay.
Our mission is to host guests brilliantly and to make every stay effortless. We provide guests a high level of assurance that they will be staying in suites that have been thoroughly cleaned and are well maintained. Owners who list with our service are obligated to comply with strict maintenance standards as well as commit to periodic inspections to ensure that suites remain in compliance. Our team has physically pre-viewed every suite we offer. There are no exceptions! We guarantee consistency throughout our collection of suites.
In addition to guests finding their lodging at Sapphire Village pleasant and “as advertised,” each guest is assigned a guest liaison who as single point of contact; supports guests from the moment they make their reservation to the moment they depart. Guest Liaisons are your "front desk" there to provide answers to your questions, make helpful suggestions; even coordinate pre-arrival groceries. We invite you to stay with us; we work with kindness, helpfulness, and immediacy.
Melise is available by email, phone or text. She is focused on a great guest experience. Any concerns arising during guest’s stays are resolved expeditiously. We realize that better service means a better vacation.